The inception of Tiekie Hardware can be attributed, in part, to frustration, yet it is predominantly fueled by hope. The frustration stemmed from countless visits to hardware stores, an ordeal that many of us can relate to all too well.
However, it is hope that truly defines us. Our journey began with a vision: to secure a brighter future for our loved ones. Moreover, we carry this hope forward to you, our valued customers. We proudly declare ourselves as the neighborhood hardware store that prioritizes your needs and delivers genuine service. Yes, you heard that right – a hardware store where service is not just a promise, but a commitment we solemnly uphold. We invite you to hold us accountable to this promise.
As founders, our faith in Jesus Christ, our Lord and Savior, guides our business endeavors, rooted in biblical principles. Here are the core values that shape Tiekie Hardware:
1. Diligence
“A slack hand causes poverty, but the hand of the diligent makes rich.” (Proverbs 10:4)
Diligence is the cornerstone of our work ethic. We understand that success demands consistent and persistent effort. Regardless of our feelings, we show up every day, ensuring that our dedication pleases God and yields the fruits of our labor.
2. Integrity and Honesty
Integrity and honesty form the bedrock of our business. We commit to truthfulness and unwavering moral and ethical standards by:
- Doing what’s right, no matter the cost.
- Upholding the integrity of our word, ensuring it remains our bond.
- Delivering on our promises, without exception.
3. Continuous Learning and Constant Improvement
“I always questioned myself in the best of times, even when I was world number one for many, many weeks and months in a row, at certain times during the year I said, ‘What can I improve? What do I need to change?’ Because if you don’t do anything or you just do the same thing over and over again, you stay the same, and staying the same means going backward.” – Roger Federer
At Tiekie Hardware we prioritize ongoing learning and growth. We encourage our employees to embrace continuous learning through participation in courses, conferences, and industry training.
4. Commitment to Quality and Excellence
At Tiekie Hardware, we are unwavering in our commitment to quality and excellence. We set high standards for ourselves and communicate these expectations clearly to our team. We lead by example, demonstrating the dedication we expect from others.
5. Patience and Perseverance
Patience and perseverance are virtues we hold dear. We reject the notion that results should be instant, understanding that great achievements often require time and effort. These values reduce stress, foster happiness, and provide a realistic outlook on our journey.
6. Discipline and Self-Control
Discipline and self-control are at the heart of our business ethics. Without these, upholding any other value becomes challenging. We believe that discipline and self-control nurtures strong relationships with our customers, employees, and business partners.
7. Respect and Courage
Respect is fundamental in how we treat everyone. We embrace the belief that all individuals are created equal and deserving of respect. We serve our customers with humility and kindness, actively listening to their needs and addressing concerns promptly. Courage guides us in executing our Christian business values without compromise or fear.
At Tiekie Hardware, our journey is a testament to the enduring power of hope and the steadfast commitment to values rooted in faith. We invite you to experience our service, built upon these principles, and join us in the pursuit of excellence and genuine customer care.